At Slabsway, we are committed to providing high-quality products and a transparent shopping experience. Please read our Refund and Returns Policy carefully before making a purchase.

  1. One-Time Sale Policy

All products sold on Slabsway are final and one-time sales.

We do not accept returns or refunds for reasons such as change of mind, incorrect selection, or buyer’s remorse
All purchases are considered final once payment is completed

  1. Exceptions – Defective or Damaged Items

We only accept refund or replacement requests if the item is:

Defective
Damaged during shipping
Incorrect item received

To be eligible, you must contact us within 7 days of delivery.

  1. Required Proof

To process your request, you may be required to provide:

Order number
Clear photos or videos showing the issue
Packaging images

Failure to provide sufficient evidence may result in denial of the request.

  1. Resolution Options

For approved cases, we may offer:

Replacement of the item
Partial refund
Full refund (in rare cases depending on the issue)

All resolutions are determined at our sole discretion after review.

  1. Non-Returnable Items

We do not accept returns for:

Items without defects or damage
Items reported after the 7-day window
Items purchased on final sale or promotional clearance

  1. Refund Processing Time

If a refund is approved:

Processing time: 5–10 business days
Refunds will be issued to the original payment method

Please note that bank processing times may vary.

  1. Shipping Costs
    Original shipping fees are non-refundable unless the return is due to our error
    Customers may be responsible for return shipping costs in some cases
  2. Fraud Prevention

We reserve the right to reject any claim that shows signs of misuse, abuse, or fraudulent activity.

  1. Contact Us

If you have any questions regarding refunds or returns, please contact us:

Email: support@slabsway.com
Phone: +1 (800) 945-3450
Address: 9834 Market Street, Los Angeles, CA 90001